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FAQs

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The wayglory provides a venue for buyers to discover and purchase from independent artists, creatives, and designers from around the world. It is important to note, however, that The wayglory is not a part of that transaction. By shopping on The wayglory you understand that (1) you are not buying from The wayglory but from one of the many talented sellers on The wayglory, (2) The wayglory does not pre-screen sellers and therefore does not guarantee or endorse any items sold on The wayglory or any content posted by sellers, (3) each seller on The wayglory has their own processing times, shipping methods, and shop policies, and (4) you assume responsibility if you provide your own materials for a custom order.

All transactions are processed in USD. For your convenience, you can see estimates in other currencies based on recent exchanges rates. Please note, however, these prices are estimates and actual prices may vary on current exchange rates and your financial institution. The wayglory takes no responsibility in the accuracy of exchange rates applied to your purchase.

Artists have their own processing times which are available on their pages.

Artist handle their own policies so questions regarding the return policy should be directed to your artist. Typically, since custom products are made to order, specifically for you, all sales are final unless otherwise stated by the seller/artist.

Artists handle their own shipping methods and policies so questions regarding shipping should be directed to your artist. As a general guideline, shipping and handling typically will take up to 1-2 weeks for domestic shipping and up to 4 weeks for international shipping.

 

Every transaction made through a PayPal account is covered by PayPal Purchase Protection. Transactions made through your credit or debit card are covered by your card’s purchase protection. If you have an issue with your order, we first recommend working through the issue with your seller/artist. If you are unable to reach an amicable conclusion, you can escalate the matter. If you paid through Paypal, you can contact PayPal and open a claim against your seller in accordance with their purchase protection. If you paid using a credit or debit card, you can contact your financial institution to file a claim against your seller through the purchase protection they offer.

It is the buyer’s responsibility to pay import taxes and fees that may be charged upon arrival.

For custom requests, please message artists directly.

 

Your confirmation email includes a link to your order status page. For specific questions regarding your order, please message your artist directly.

 

You can email us any time at sales@wayglory.com. We are here to help.

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